Revolutionary. Retail.
The CONCIERGE® shopping system is an interactive capacitive projected touch-screen computer that transforms a shopping cart into a friendly assistant that customers won’t be able to live without. Permanently affixed to the shopping cart handle, the system accesses a wireless in-store network.

When the cart is put in motion, the CONCIERGE shopping system comes to life providing helpful information and features, including new product details, how-to tips, recipes, shopping lists, in-store specials, coupons, a product finder and product scanning.

When your customers begin their shopping trip, they are greeted with CONCIERGE’s welcome screen, the gateway to all other CONCIERGE services. It displays store news and featured promotions - think of it as an interactive, electronic store flyer. Unlike conventional printed flyers however, CONCIERGE can be instantly updated via a wireless in-store network to reflect changing prices or inventory levels.

Research shows that customers are interested in learning about new products and store services, and that's precisely what they'll find when they use CONCIERGE. Since the content they receive is presented as informative news, the focus is on impressive innovations and interesting changes - not price. In addition to providing your customers with a value-added service, CONCIERGE can showcase product launches, announce new store services, or simply inform customers that field-ripened strawberries are in season and available in the produce department.

CONCIERGE’s features include:

Your cart is personal

  • Activate the CONCIERGE shopping system with a personalized access key or by scanning a store loyalty card via the integrated barcode scanner.
  • Personalized features instantly appear on the screen, revealing complementary product choices to those on your personal shopping list.
  • Can’t find what you’re looking for? The system’s comprehensive store directory and built-in tracking will guide you directly to any product in the store.
Convenience builds loyalty
  • Products are scanned as they’re placed in the cart, automatically checking them off your shopping list and keeping a running total of cart contents and total savings.
  • There’s no need to unload each item onto the conveyor belt when you’re ready to check-out. Simply hand your loyalty card to the cashier along with any coupons and your transaction is completed within seconds.
Find your inner-chef
  • The CONCIERGE shopping system provides access to a wide database of recipes and meal-planning suggestions.
  • Once you find a recipe that interests you, required ingredients are added to your shopping list and the recipe itself is e-mailed to you for future use.
Get to know your customers
  • The navigation system recognizes each customer’s unique shopping patterns and can make product recommendations based on prior or complementary purchases.
  • This capability allows retailers to increase basket-size and profitability by featuring appropriate and higher-margin products.
  • Software management tools integrate relevant customer data into your business intelligence systems. This information provides key statistics on your shoppers’ spending and buying habits, their lifestyles, and the amount of time they spend in-store.
Advertising clears the shelves
  • The CONCIERGE shopping system knows where shoppers are within the store and delivers personalized and relevant advertising and information to them.
  • The unobtrusive messages and targeted promotions will help increase sales and boost customer satisfaction.
Technical Specifications
  • Permanently affixed to cart
  • 8.4-inch TFT LCD Display
  • Capacitive Projected Touch-Screen
  • RMI Au1250 600MHz Processor
  • 256MB DDR2 SDRAM
  • 256MB NOR Flash
  • 802.11 a/b/g Wireless Solution + Others
  • Integrated Barcode Scanner
  • 10 Hour Lithium Ion Battery
  • Microsoft Windows Embedded CE 5.0 Pro
  • Adobe Flash Player Lite 3.01
  • Customizable Adobe Flash User Interface